Supernal Geography
Mapping intersections between time and eternity
Frequently Asked Questions (FAQ)


Q: Can I ask for a custom order directly from Joseph Gaines rather than being required to use the photo lab and checkout process on this site?
A: Absolutely! Drop Joe a line directly at joe@supernalgeography.com. We can discuss a wide variety of options, including whether special handling may be necessary for your order. Additional fees may apply.
________________________________________________________________________
Q: Do the "Supernal Geography" watermarks shown on the images on this site appear on the prints or other printed items I order?
A: Nope! They are a layer of intellectual property protection only for display on this site; they will not appear on any items you order unless you expressly ask Joe to create a custom order to include them. Drop Joe a line directly at joe@supernalgeography.com for more information.
________________________________________________________________________
Q: Do I have to use the shipping options provided during the checkout process on this website?
A: Only if you are completing an order via the customer interface on this site; orders submitted that way go to Bay Photo Lab in California and are shipped directly from there. For shipping alternatives, including pick-up availability for those in or able to get to the Denver area, please e-mail Joe directly at joe@supernalgeography.com.
________________________________________________________________________
Q: If I live in or near the Denver area or can get there, can I arrange to pick up the order instead of having it shipped?
A: For shipping alternatives, including pick-up availability for those in or able to get to the Denver area, please e-mail Joe directly at joe@supernalgeography.com.
________________________________________________________________________
Q: Do you support local photography businesses in Colorado?
A: Absolutely! I highly recommend Reed Art & Imaging in Denver, and will likely use them to complete your custom order, should that be necessary.
________________________________________________________________________
Q: What if I have more questions not listed here?
A: Drop Joe a line! He'd love to hear from you at joe@supernalgeography.com.